Privacy Policy

Privacy Policy
Effective Date: 2025-03-01

Welcome to RielWork! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our platform, which connects freelancers and employers.

1. Information Collection

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the RielWork platform. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve our services. By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Personal Data We Collect

While using RielWork, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Account Information: Email address, first name, last name, phone number, profile picture, and company name (if applicable).
Location Information: Address, State, Province, ZIP/Postal code, and City.
Payment Information: Payment details such as bank account or PayPal information to facilitate transactions.
Profile and Resume Information: Skills, experience, portfolio, work history, and any other details you provide to create a professional profile.
Communication Data: Any messages exchanged through our platform, customer support interactions, and feedback.
Usage Data: Information collected automatically when you access our platform.

3. Usage Data

Usage Data is collected automatically when using RielWork. This may include:

Your device’s Internet Protocol (IP) address.
Browser type and version.
Pages you visit on our platform.
Time and date of your visit.
Time spent on specific pages.
Unique device identifiers and other diagnostic data.
Mobile device details, including model, operating system, and browser type when accessing the platform via mobile.

We collect this information to improve the security, performance, and functionality of our platform.

4. How We Use Your Data

We use the collected data for the following purposes:

To Provide and Maintain the Platform – Ensuring the platform functions smoothly.
To Process Payments – Facilitating secure transactions between freelancers and employers.
To Improve User Experience – Customizing content and recommendations based on your activity.
To Communicate with You – Sending account-related updates, newsletters, and promotional materials (you can opt-out anytime).
To Prevent Fraud and Ensure Security – Detecting, preventing, and addressing fraudulent activities and security breaches.
To Comply with Legal Obligations – Ensuring compliance with applicable laws and regulations.

5. Retention of Your Data

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, tax, and accounting obligations. Once data is no longer needed, we securely delete or anonymize it.

Usage Data is generally retained for a shorter period unless it is used to enhance security, improve our platform, or is legally required to be stored for a longer duration.

6. Transfer of Your Data

Your information, including personal data, may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ from those in your country.

By using our platform and submitting your information, you consent to such transfers. We take necessary measures to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Deleting Your Personal Data

You have the right to request deletion of your personal data. You may do so by:

Logging into your account and accessing the Account Settings section.
Contacting us at info@RielWork.com for assistance.

However, we may retain certain data when legally required or if needed for fraud prevention, dispute resolution, or compliance with legal obligations.

8. Business Transactions

In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred to a new entity. We will notify you before any transfer occurs, and your data becomes subject to a different Privacy Policy.

9. Security of Your Personal Data

We take reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware of such data, we will take steps to remove it from our servers.

11. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access and Portability – Request a copy of the personal data we hold about you.
Correction – Request corrections to inaccurate or incomplete data.
Deletion – Request deletion of your data where applicable.
Restriction of Processing – Request limits on how we use your data.
Objection to Processing – Object to data processing for marketing or other purposes.

To exercise these rights, please contact us at [Support Email].

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we may notify you via email or platform notifications.

Last Updated: 2025-03-01

13. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Email: info@RielWork.com
Website: www.RielWork.com
Address: Cambodia - Phnom Penh

Thank you for using RielWork!